View Full Version : The Right Stuff Detailing brake lines - my bad luck


zlek131
Mar 30th, 09, 06:45 PM
I will preference with the fact that I have heard nothing but the best about these guys and not by any means have I given up on them but...

My brake lines came in today. Wrong front lines!!! I ordered manual drum but got power drum. Wrong front-to-rear lines!!! I ordered multi-leaf but got single-leaf. Man I made that guy repeat the order to me twice if not 3 times because I knew the shipping was going to be $33 and it was important to get it right the first time. I even told him that. He repeated the order correctly but ultimately got it wrong at the end. Seems like we had a disconnect. I would ask simple question, there would be a 15 second silence followed by "now what?". He also put me on hold 3 times while he was taking my order. Going to call them tomorrow, be nice as I always am and I am sure we can fix this. No way am I paying $33 to ship it back and another $33 for 2nd shipment.

It drives me bonkers when people don't pay attention to detail. In my business you wouldn't last a week! Bad Monday, getting ready to do my taxes…I am sure it will get worse. :sad:

zlek131
Apr 1st, 09, 10:08 AM
So I called the guys at Right Stuff and we got it all worked out. I knew we would. They think the power drum should fit a manual drum as the only difference is the slightly shorter lines from master cylinder to the distribution block to make up for the presence of the power booster. In a manual application there would be no booster hence a longer line would be needed from M/C to the distribution block. (I think I got that right) The confusing part is on the rear lines. They don't show a difference for multi vs single leaf setup. Classic Ind who gets their brake lines directly from them and reuse their original part numbers do show a rear single-leaf (FIN6802) vs. rear multi-leaf (FIN6805). When I rattled off these numbers to Right Stuff they said the did not show that at all. Hmmm?

Does anyone know what the physical difference in the front-to-rear line designed for multi vs single leaf be?

Anyway, the guys said to try the lines and if they don't fit they will take care of me including shipping and sending the correct ones.

KevinW
Apr 1st, 09, 11:26 AM
Matt, the confusion on the rear lines is whether they are 1 peice or two piece. Somewhere along the line, people started assuming monos was 1 peice and multi's were 2 peice. So just order them with that in mind.

zlek131
Apr 1st, 09, 11:47 AM
Matt, the confusion on the rear lines is whether they are 1 peice or two piece. Somewhere along the line, people started assuming monos was 1 peice and multi's were 2 peice. So just order them with that in mind.

Got it and glad to hear this. I did request the 2 piece rear line as I want to mount the prop valve to the rears on the frame rail under the driver seat. This is where the 2 lines split/join. Thanks...

KevinW
Apr 1st, 09, 02:57 PM
Matt, the other difference is the height of the MC, power is higher then manual. You can make mismatched ones work, but it does not look as nice.

gro51
Apr 1st, 09, 05:24 PM
I've never had a problem with The Right Stuff. Maybe the guy just had a bad day....

5speed502
Apr 1st, 09, 07:29 PM
Matt,

Dave is a big-time camaro guy. He WILL make sure you get what you need, and I can assure you that they will-not charge you to make it right. Get ahold of Bear at TRS. He is Dave's right hand man.

zlek131
Apr 1st, 09, 07:31 PM
Matt, the other difference is the height of the MC, power is higher then manual. You can make mismatched ones work, but it does not look as nice.

Hmmm...So would it be correct to assume that the sections of the lines coming up from underneath into the distribution block are longer, hence will push the distribution block up higher? (see pic) This would mean that the short lines that go from M/C into the distribution block would be the same for manual as well as power applications and the M/C height difference is compensated via the bottom lines. Sorry for my crappy and not so accurate artwork but I had to draw in the two front lines (red) in as the original picture did not show them.

http://www.mattlekawa.com/pictures/camaro/brakeLineDiagram3.jpg

zlek131
Apr 1st, 09, 07:36 PM
Matt,

Dave is a big-time camaro guy. He WILL make sure you get what you need, and I can assure you that they will-not charge you to make it right. Get ahold of Bear at TRS. He is Dave's right hand man.

I haven't talked to Dave yet but when I called back I got Bill. He was a super nice guy and said they WILL take care of this if I don't like it or if it doesn't fit right. Unfortunately, Bear was who took the original order, I am sure he just had bad and busy day. I've had many of those before...

TraxUnderground
Apr 1st, 09, 07:52 PM
Must of been a bad day for the guys at Right Stuff. They are fantastic. Bear & Bill at their tech support worked with me to get some of my issues worked out and if it wasnt for their great support I would have been lost. If something isnt right they will take care of it. I have had some bummer parts that needed replacement and without batting an eye they took care of things. I'm sure in the end you will be happy.

KevinW
Apr 1st, 09, 09:05 PM
Hmmm...So would it be correct to assume that the sections of the lines coming up from underneath into the distribution block are longer, hence will push the distribution block up higher? (see pic) This would mean that the short lines that go from M/C into the distribution block would be the same for manual as well as power applications and the M/C height difference is compensated via the bottom lines. Sorry for my crappy and not so accurate artwork but I had to draw in the two front lines (red) in as the original picture did not show them.

http://www.mattlekawa.com/pictures/camaro/brakeLineDiagram3.jpg

You are correct Matt. The lower lines have big loops in them and the lines from the dist block to the MC as the same for power drum vs manual (power dic has the valve that is different)

See the loops here
http://www.fototime.com/CDBFA2046658CFE/standard.jpg

zlek131
Apr 6th, 09, 10:32 PM
Well, I really, really tired to make those front lines fit but they are simply too tall. They came up close to the top of the M/C, instead below the M/C where the distribution block is going to sit. Being stainless steel, bending them to compensate for the extra height is challenging and just not a good option. Gonna have to send them back. Right Stuff will cover the shipping so no big deal as the car won't be ready for a few more weeks.

cowboybob
Apr 7th, 09, 08:00 AM
Well, I really, really tired to make those front lines fit but they are simply too tall. They came up close to the top of the M/C, instead below the M/C where the distribution block is going to sit. Being stainless steel, bending them to compensate for the extra height is challenging and just not a good option. Gonna have to send them back. Right Stuff will cover the shipping so no big deal as the car won't be ready for a few more weeks.

Matt,

I ran into the same issue when installing my lines from TRS. Come to find out, I didn't have my booster bolted tightly to the firewall (just loosley attched for mock-up purposes). Once I tightened the four nuts, it brought the master up to the proper level and everything fit like it should.

Just something that you might want to check...

Oops...I just went back and read your original post and saw that you are running manual brakes instead of power. Obviously, you won't have a booster on your firewall, but you still might want to ensure that the MC is tightly bolted to the firewall.

zlek131
Apr 7th, 09, 09:36 AM
Matt,

I ran into the same issue when installing my lines from TRS. Come to find out, I didn't have my booster bolted tightly to the firewall (just loosley attched for mock-up purposes). Once I tightened the four nuts, it brought the master up to the proper level and everything fit like it should.

Just something that you might want to check...

Oops...I just went back and read your original post and saw that you are running manual brakes instead of power. Obviously, you won't have a booster on your firewall, but you still might want to ensure that the MC is tightly bolted to the firewall.

Yah, I slapped the M/C on there and made sure the bolts were tight as every little distance counts....too long.

zlek131
Apr 10th, 09, 11:25 PM
Called TRS and the new front brake lines are on the way with a call tag to send the wrong ones back. They guys took care of me...

Shawn67RS
Apr 11th, 09, 12:16 AM
Matt
Where are you at? Just installed disc brake conversion from TRS. Everything worked well but mine are power... sorry. The guy that had the car before me did a great job with the lines. I only had to do a couple of mods.

zlek131
Apr 11th, 09, 10:09 AM
Matt
Where are you at? Just installed disc brake conversion from TRS. Everything worked well but mine are power... sorry. The guy that had the car before me did a great job with the lines. I only had to do a couple of mods.

I am in Denver, CO. I am hoping the new front lines are going to be close if not exact as the stainless steel is hard to bend. I kept the front to rear 2 piece line they sent as that's the only 2 piece they sell for 67/68. It's slightly tall as well but nothing like the front lines were. I could go with a one piece front to back (not sure if there is difference when it comes to how tall it is by the M/C) but I want to install the prop valve where the two piece line breaks as that's the least hassle. I may be able to hook the front to back line directly the M/C and bypass the distribution block which I would then have dead plug. Also, I kind of wish the lines had the coiled rings in them like I see a lot here have as those look like they can adjusted a lot easier as you could push/expand the ring coils. The ones I got have none of that so it's a straight line up to the M/C that’s in my case too long.

BigBlock1969RS
Apr 11th, 09, 01:09 PM
Glad to hear they made it right by you. I had good luck with them as well. Bought all my brake lines and my dual 1/2 fuel lines (prebent) by them. Dealt with Bear, great guy to deal with and will go the extra mile to hook you up.

zlek131
Apr 11th, 09, 03:27 PM
I think I got the rear housing lines sketched in (see pic). Had to do some bending but looks like the lines will work. The T split will bolt up to the one of the diff cover bolts via a bracket I will need to get. I should have the end line tabs (where the flex lines will join up) tac welded on the housing next week as I don't think those rubber bands will hold :)
Should I also tac weld an additional line bracket on each side between the diff and end bracket for additional line support?

http://www.mattlekawa.com/pictures/camaro/rearBrakeLineLayout.jpg

Z282NV
Apr 11th, 09, 08:49 PM
Glad to hear they made it right by you. I had good luck with them as well. Bought all my brake lines and my dual 1/2 fuel lines (prebent) by them. Dealt with Bear, great guy to deal with and will go the extra mile to hook you up.

X2:thumbsup: I dealt with Bear too for new fuel lines and new brake lines...I wish there were more like him out there.

Steiner
Apr 12th, 09, 05:38 PM
Well here was my luck...

Ordered a fully assembled front kit and unassembled rear kit for four wheel discs, braided lines, and full stainless hardline kit from Matt's Classic Bowties. They came from Right Stuff.

Received an unassembled front kit for disc/drum setup and the hardlines. No rears.

Called Matt's. They called Right Stuff.

Received the correct assembled fronts and the rear kit. Did not receive the rear flex line.

Emailed both.

Received no response, but received the line.

Tried to put the fronts on. They were assembled backwards. Steering knuckles on the wrong assemblies. One flex line banjo was sheered off at the caliper because of the way it was packed.

Called Matt's. They told me to call Right Stuff.

"Just switch 'em". How do I hold the bolts? "Put a wrench one them." How do I do that? There's a dust shield over the rotor. "So? Oh. I understand. Sorry, but you'll have to take them apart."

So basically I paid $100 extra for someone to assemble something that I had to take apart and reassemble again.

zlek131
Apr 12th, 09, 07:31 PM
So was the kit assembled by Matt's or RSD? When you called RSD, who did you talk to?

Shawn67RS
Apr 12th, 09, 11:46 PM
Matt
Livin in Denver and have a chiefs logo in the background???LOL

Steiner
Apr 13th, 09, 07:47 AM
So was the kit assembled by Matt's or RSD? When you called RSD, who did you talk to?

When I called Matt's, they had me call their "tech line" and ask for Bear so I'm pretty sure Right Stuff assembled them. Everything came in Right Stuff boxes.

The first person I got at Right Stuff said they had someone else call with the same problem with the assembled fronts and said he'd have Bear call me back. He called in about an hour or so. I can understand them not wanting to ship out a correctly assembled set as they already had to eat the cost of a 100+ lb shipment to get the unassembled kit back. They probably wind up eating a bunch of shipping costs.

Do yourself a favor and don't ever tell anyone that you're not in a hurry for anything. They'll make you prove it.

zlek131
Apr 13th, 09, 04:46 PM
Matt
Livin in Denver and have a chiefs logo in the background???LOL

I'm die hard Chiefs fan and that part will never change as I'm from KC originally. I do root for Rockies, Avalanche and Nuggets just not the Donkeys. :D

Shawn67RS
Apr 13th, 09, 11:07 PM
All in good time Matt. 3 out 4 ain't bad. You're probably glad they shipped the crybaby out of town, but then again he did complete a lot of passes to the other team.

You should try to have your car done by the middle of June, if possible. There is a car show here and there is a definite shortage of 1st Gens.

Old baldguy
Apr 14th, 09, 06:09 AM
I got the 68 Power front disc/drum kit from Matt's also ,let me first say HE ( Matt ) made it all right at the end ,1st off the lines from the MC to prop and resideual valve were not bent right,so Right stuff sent me new ones ,still had to tweak them ,then 2 weeks after all assembled MC started to leak ,they sent me a new one,Matt's also referred me to Tech @ right stuff I though it was Jason I talked to ,maybe wrong on that .All in all it looks good and so far works good too ,should last as long as Original equiptment Right 10 /20 yrs ,I figure,(hope it aint all cheep oversea's crap ) ,limited driving ,inside a heated garage, anyway Happy Motoring

zlek131
Apr 14th, 09, 11:10 PM
Well the new replacement front lines arrived today. I installed the front long line to the RH wheel and it looks good. The shorty to the front LH wheel was a snap and looks good as well. Both of the front lines come up to about the same height on the firewall and appear to be visually in the right spot (my M/C is still off). The 2-peice rear line that I kept from the original shipment is about 2 inches taller than the front lines. I'll have to deal with that as there are no other options. I compared the two M/C to distribution block lines against my old ones and one looks identical to my old one while the other appears to be a bit different. I will get a better idea as to how the lines fit in the next couple of days. No such thing as a prefect fit but I’ll take close enough as long as I can make it work.