Global West Error In Jegs Catalog!! [Archive] - Team Camaro Tech

: Global West Error In Jegs Catalog!!


mark67ss
May 19th, 06, 12:07 PM
Dont know if this is the right forum or not and am not trying to bash Jegs. Just want to point out a descrepancy in their catalog that they have concerning the GLOBAL WEST LOWER CONTROL ARMS. On page 179 K upper right hand corner of the NEW JEGS catalog they have a picture of Global Wests New Lower control arms. In the picture it shows the arms with Del a lum bushings, ball joint,bump stop and sway bar links installed. Well when I opened my box today, Everything was in there except the sway bar links. Not a big deal I guess but here is what the ad read and I quote.

"Powder coated and full assembled including ball joints, bump stops and SWAY BAR links where applicable"

When I called Jegs on it they said that it stated " where applicable" Ok last time I checked a 69 camaro has a front sway bar so I would assume that you would need sway bar links as part of the application? Jegs agreed and called GLOBAL WEST. They responded back to them telling them that they do not include them even thought the description Jegs uses supposibly comes directly from GLOBAL WEST!!! AHHH am I missing something here?

Like I said may not be a big deal but I find this a bit misleading!!!

Mark
TOOFUN

Silver69Camaro
May 19th, 06, 12:13 PM
Did you call GW?

mark67ss
May 19th, 06, 12:18 PM
Yes I did. It is the blame game as usual. Global West blames Jegs, Jegs blames Global West.........either way I feel it is Jegs ultimate responsibility since it is their catalog that makes the statement, right or wrong they should stand behind it or correct it with a footnote when people go to order it.

Mark
TOOFUN

jrager
May 19th, 06, 12:31 PM
One of them should step up and help you.

I have had issues with GW in the past but not with Jegs.

Actualy Jegs mispriced a Hotchkis rear leaf spring kit sevral years ago and many of us here were able to get a great deal.

mark67ss
May 19th, 06, 12:46 PM
I agree with you but they both seem to be taking an "I dont care" attitude about it.....

Mark
TOOFUN

Silver69Camaro
May 19th, 06, 01:31 PM
I agree with you but they both seem to be taking an "I dont care" attitude about it.....

Mark
TOOFUN

That's pretty lousy for GW and Jegs. I could understand if GW said "no way" to Jegs because the mail order companies (Jegs and Summit) are very unfriendly to the businesses in order to make the prices as low as possible.

I would have thought GW would have stepped up to the plate if you called them directly. Is there a sales manager that you could speak to?