How do they prorate batteries? - Team Camaro Tech
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  #1  
Old Apr 16th, 07, 05:28 PM
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Bry68 Bry68 is offline
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Bryan
 
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Question How do they prorate batteries?

I just came back from Walmart after exchanging my dead battery. I bought it new on 9/10/03. It had a three year free replacement, and a nine year warranty. They gave me a $19.50 credit. The first battery was $58.84 and had gone up to $62.28 today. How in the heck did I only get about a third of the credit when it's about 3.5 years into a 9 year warranty? I questioned the lady behind the counter, but it just calculated it for her at the register. Anyone have any clues?
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  #2  
Old Apr 16th, 07, 05:46 PM
1969 RS/SS DROPTOP 1969 RS/SS DROPTOP is offline
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Default Re: How do they prorate batteries?

A 9 year warranty seems like a long time, i change mine out every 3 to 5 years, thats about as long as they last for me. Im not sure about the prorating.
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Old Apr 16th, 07, 05:47 PM
jaguareats jaguareats is offline
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bill
 
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Default Re: How do they prorate batteries?

well you used the battery for 3 years out of 9 so thats 1/3. thats what you got off or credited of.
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Old Apr 16th, 07, 05:54 PM
thewebb1 thewebb1 is offline
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Default Re: How do they prorate batteries?

He should have got 2 thirds of $62.38 plus tax credit for the unused portion
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Old Apr 16th, 07, 10:20 PM
Camaro Dave Camaro Dave is offline
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Default Re: How do they prorate batteries?

It doesn't sound right to me. You should be getting back 2/3's of the original cost which would be around $40.00. I would go back and deal with a manager who knows what they are doing.

I wouldn't buy another battery from Wal-Mart in the future. I get my batteries from Costco. They also have a 3 year free replacement policy on their 10 year batteries. They have never given me any problems on returning a battery that has failed under warranty.
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Old Apr 16th, 07, 10:31 PM
nikkisdad nikkisdad is offline
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Default Re: How do they prorate batteries?

I know your pain..........I brought back a battery to Wallmart did not last very long, and they had no clue on how to prorate the dam thing. I went through 3 different people, none who had a clue, and finally had to go to one of the main managers for a decision. It took me about a hour for this process, and after I pointed this major delay, and lack of service out to him, he just gave me a new battery no prorate. It just boils down to employees who have no experience, and float from job to job with no desire to learn. Seems to me they owe you more than the 1/3, and bring up the fact they made you have to come back to get it. I am not vendor bashing, but my luck at Wallmart has been poor at best.
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