Join Date: Sep 1999
Location: Talking Rock, Ga. U.S.A.
I know you guys are mad, but re-read the last line of the Team Camaro rules statement.You should have already read it when you signed up .This isn't a forum to Supplier Bash, I know everyone likes to be informed about quality and craftsmanship of repo items, but when problems arise, take it to the company officials,write them a certified letter describing your problem, and what you think is an amicable solution to the problem.Tell them you expected a correct reproduction, and wasn't given that, so you expect a full refund of your money,plus your costs incurred in shipping them back and since it was represented wrong, you don't expect to be penalized for your return, by them charging you a restocking fee.Go to the top, don't fool with counter people.I've had good results with the items I have had to return using this approach.If you get no responce, Email Al, or Dave, and ask them to voice their opinion, and they might be able to influence them a little. Just my .02!
Sorry Dave, I had to edit to include you,since you are the moderator.
[This message has been edited by Doug Garland (edited 11-28-99).]