Help me find this steering wheel - Page 2 - Team Camaro Tech
Classic Industries

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post #16 of 25 (permalink) Old Jul 16th, 12, 04:28 PM Thread Starter
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John
 
Join Date: Aug 2008
Location: NJ
Posts: 251
Re: Help me find this steering wheel

Thanks for all the replies guys. It definitely looks like I have the Nova wheel.
I called Classic Industries today and they were very helpfull. I had to email them the same pics I posted here and I'm just waiting to here a reply.
I'll keep everyone posted, all I want is the correct wheel.
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post #17 of 25 (permalink) Old Jul 16th, 12, 04:30 PM Thread Starter
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John
 
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Re: Help me find this steering wheel

Good find Brent, that appears to be the exact wheel I have, except I dont have the little horn buttons.
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post #18 of 25 (permalink) Old Jul 16th, 12, 05:05 PM
 
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Location: Huntington Beach, CA
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Re: Help me find this steering wheel

Thank you for the heads up on this and sorry for the inconvenience. We are looking into this issue and should have it resolved very soon.
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post #19 of 25 (permalink) Old Jul 17th, 12, 05:15 PM Thread Starter
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John
 
Join Date: Aug 2008
Location: NJ
Posts: 251
Re: Help me find this steering wheel

Situation is resolved. Definitely a mix up. Wrong part in the right box. They sent me a packing slip to return the steering wheel, and a new, correct one is on its way!
Excellent customer service!
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post #20 of 25 (permalink) Old Jul 17th, 12, 05:19 PM
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Brent
 
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Re: Help me find this steering wheel

Cool, glad it worked out.


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post #21 of 25 (permalink) Old Jul 18th, 12, 10:11 AM
 
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Re: Help me find this steering wheel

Glad to see this was handled to your satisfaction. Sorry for the inconvenience.
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post #22 of 25 (permalink) Old Jul 19th, 12, 04:25 AM
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Re: Help me find this steering wheel

It's always nice to see good customer service.

It's even better to see a vendor who responds to posts on this site so quickly. Keep up the good work Classic Industries.


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post #23 of 25 (permalink) Old Jul 20th, 12, 11:38 AM
 
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Re: Help me find this steering wheel

Quote:
Originally Posted by 67Rally View Post
It's always nice to see good customer service.

It's even better to see a vendor who responds to posts on this site so quickly. Keep up the good work Classic Industries.
It is our pleasure. We are happy to be a sponsor of Team Camaro. At Classic Industries, we take customer service very seriously and we stand behind every transaction with a 100% Satisfaction Guarantee.
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post #24 of 25 (permalink) Old Jul 24th, 12, 06:54 PM Thread Starter
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John
 
Join Date: Aug 2008
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Posts: 251
Re: Help me find this steering wheel

Got home this evening and there was a box on my front steps! This is definitely the correct steering wheel this time!
Just wanted to thank the crew at CI for their help and speedy resolution!
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post #25 of 25 (permalink) Old Jul 25th, 12, 08:14 AM
 
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Re: Help me find this steering wheel

Awesome! Glad we were able to take care of the issue. Please let us know if we can be of any further assistance.
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