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post #1 of 17 (permalink) Old Jan 16th, 17, 11:49 AM Thread Starter
Bruce
 
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Featured Photo Ad

I placed a Featured Photo Ad 5 days ago and have waited for it to be approved. Please cancel the ad and refund my Paypal payment.

1966 El Camino 396 4-spd
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post #2 of 17 (permalink) Old Jan 16th, 17, 12:28 PM
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Re: Featured Photo Ad

I will forward that on to the admins. This morning an Admin let me know in response to my message that he found the server non responsive to admin logins over the weekend from his home, and thought it was his laptop but found the system was having issues when he got into the office as well.

Brian

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post #3 of 17 (permalink) Old Jan 16th, 17, 04:30 PM Thread Starter
Bruce
 
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Re: Featured Photo Ad

Thanks Brian, and Thanks for trying to help me over the weekend.

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post #4 of 17 (permalink) Old Jan 17th, 17, 09:08 AM
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John Doe
 
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Re: Featured Photo Ad

Hey there,

Can you please PM me with the full information of what you purchased. Including the date of purchase, amount of the purchase and the transaction ID of the purchase.

Richard.
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post #5 of 17 (permalink) Old Jan 17th, 17, 05:50 PM Thread Starter
Bruce
 
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Re: Featured Photo Ad

Richard,
PM sent. Thanks.

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post #6 of 17 (permalink) Old Jan 18th, 17, 05:55 PM Thread Starter
Bruce
 
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Unhappy Re: Featured Photo Ad

Apparently, the administrator that is trying to help me isn't familiar with this website. I had to provide a link to the Featured Photo Ads, so he he would know how and where I purchased the ad.

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1990 Camaro Iroc-Z convertible
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post #7 of 17 (permalink) Old Jan 19th, 17, 10:43 AM
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John Doe
 
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Re: Featured Photo Ad

I am looking for some clarification.
I have responded to your PM again.

The link you sent me is not valid.

Richard.
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post #8 of 17 (permalink) Old Jan 19th, 17, 12:30 PM
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Re: Featured Photo Ad

Quote:
Originally Posted by AZCamino View Post
Apparently, the administrator that is trying to help me isn't familiar with this website. I had to provide a link to the Featured Photo Ads, so he he would know how and where I purchased the ad.
Hey Bruce - The admins on call here work for autoguide which has hundreds of automotive websites, all just slightly different then the others, while the former Team sites owned by Al have common locations for most items they are unique in the sea of data these admins have to negotiate. I try to do what I can here with the limited admin rights I have but unfortunately I do not have rights to this particular software for featured photo ads.

Brian


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post #9 of 17 (permalink) Old Jan 19th, 17, 01:11 PM
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Re: Featured Photo Ad

Quote:
Originally Posted by Administrator View Post
I am looking for some clarification.
I have responded to your PM again.

The link you sent me is not valid.

Richard.
Featured Photo Ads:
Team Camaro Tech - Photo Ads

The first 2 ads are not approved. The first one is the primary one in question... I don't know what level of access (admin, moderator etc) it takes to see them but for me the pictures don't display and there is a slightly hidden message in the red bar next to the "edit" link that says not approved.

In the past the AF assigned forum administrators such as yourself could see the unapproved ads but needed to pass the problem up the food chain to someone that deals with sales or something for resolution.

If possible I suggest refunding the guy and running his ad for free as a good faith gesture...

...Dennis

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post #10 of 17 (permalink) Old Jan 19th, 17, 02:18 PM Thread Starter
Bruce
 
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Re: Featured Photo Ad

Thanks Dennis. I forgot the s in camaros in the link I gave Richard. Sorry about that.

Also, Angela from AF contacted me about the Contact Us form I sent last week. Looks like she is going to do the refund. I will let you know when it happens.

I already edited the ad and deleted the text and photos. I am not interested in resubmitting. Thanks for the suggestion, Dennis.

I hate to bring up other site issues, but why do I have to log-in multiple times on the same visit? I logged in initially, and then have to log in to look at messages, and then log-in again to look at classified ads. It is a bigger deal now with the stronger passwords, especially when using a virtual keyboard. Just thought I would mention it.

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post #11 of 17 (permalink) Old Jan 19th, 17, 05:00 PM
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Re: Featured Photo Ad

Hmm...my computers stay logged in.

1967 RS Coupe (clone): 406 SBC, Thorley headers, Muncie, Hotchkis suspension, Centerline Matrix 17" wheels with Nitto 555's, Baer brakes, 12 bolt 3.73 posi, RS conversion, Vintage Air, PPG Hot Red. (SOLD)

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post #12 of 17 (permalink) Old Jan 22nd, 17, 04:09 PM
DjD
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Re: Featured Photo Ad

@Administrator

...Dennis

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post #13 of 17 (permalink) Old Jan 23rd, 17, 10:55 AM
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John Doe
 
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Re: Featured Photo Ad

The "Featured Photo" approval area is broken, which is whey they aren't getting approved. We have tech investigating a fix, but for now if you have made one and still need a refund, let us know and we can do one for you. Don't have an eta on how long a fix of that will take.

@AZCamino check your browser settings to see if you have cookies enabled for this site. If you do, try clearing them out, make sure you hit "Remember Me" when you sign in, and see if the issue remains

Kevin
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post #14 of 17 (permalink) Old Jan 25th, 17, 08:25 AM Thread Starter
Bruce
 
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Re: Featured Photo Ad

Quote:
Originally Posted by Administrator View Post
The "Featured Photo" approval area is broken, which is whey they aren't getting approved. We have tech investigating a fix, but for now if you have made one and still need a refund, let us know and we can do one for you.

Kevin
I still need a refund. Angela at Auto Forums hasn't come through for me.
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post #15 of 17 (permalink) Old Jan 25th, 17, 02:47 PM Thread Starter
Bruce
 
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Re: Featured Photo Ad

Quote:
Originally Posted by AZCamino View Post
I still need a refund. Angela at Auto Forums hasn't come through for me.
I received my refund today. Thanks, to everyone that helped! Sorry, you are having problems like this.

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