Auto Pay - Team Camaro Tech
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post #1 of 3 (permalink) Old Aug 28th, 17, 06:16 AM Thread Starter
Gold Lifetime Member
Jim
 
Join Date: Apr 2015
Location: Torrance
Posts: 396
Garage
Auto Pay

Hello,
So a couple of days ago I had received an email stating that my paid subscription was coming to an end, so I decided to go the lifetime member route and paid the $59 or so... then last night I get an alert stating that I paid another $19.95. Apparently I was set up to auto pay or something. Is there a way to resolve this?
Thanks, Jim

No School Like The Old School!
67 RS 4 Speed with Big Block conversion
12 bolt with Richmond 3.90's
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post #2 of 3 (permalink) Old Aug 28th, 17, 12:21 PM
Administrator
John Doe
 
Join Date: Jan 2010
Location: Canada
Posts: 1,205
Garage
Re: Auto Pay

Send us a PM with your Transaction ID, Paypal Email address, and Full name for the Premium Membership payment. We'll investigate and provide a refund.

To remove the auto-renewal, this needs to be done from within PayPal.

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update in the My preapproved payments section.
5. Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.

As the premium payment came after the lifetime membership, you were showing as a premium member. I have updated your account to show Lifetime.


- JB
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post #3 of 3 (permalink) Old Aug 28th, 17, 01:13 PM Thread Starter
Gold Lifetime Member
Jim
 
Join Date: Apr 2015
Location: Torrance
Posts: 396
Garage
Re: Auto Pay

Quote:
Originally Posted by Administrator View Post
Send us a PM with your Transaction ID, Paypal Email address, and Full name for the Premium Membership payment. We'll investigate and provide a refund.

To remove the auto-renewal, this needs to be done from within PayPal.

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update in the My preapproved payments section.
5. Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.

As the premium payment came after the lifetime membership, you were showing as a premium member. I have updated your account to show Lifetime.


- JB
Thank you, will do.
Jim

No School Like The Old School!
67 RS 4 Speed with Big Block conversion
12 bolt with Richmond 3.90's
4Speed67CamaroRS is offline  
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