Recounting your own factual experience (They didn't send me the parts I ordered three times in a row) is very different from character assassination (The thieves lied, cheated, and stole my money.) If there is no intentionally false or misleading statement, there is no libel. The key is to not get emotional about what happened and state the facts as they occurred. That being said, I understand the likelihood of everyone showing good judgment and restraint is low, so it's simpler to just prohibit it entirely to prevent misuse and liability- I get it. My experience on this site is limited, but so far it seems to be about sharing experience and opinions, as long as they are done so responsibly. I know that the moderators understand the difference, I just wanted to articulate it, because responsible freedom of speech is important to me, as it is everyone else on the forum. Thanks for listening.