HawaiianCamaro go get your car!
I would document all that has happened from memory as best you can recall. Use dates, times, names and any other details you can remeber. Type it up all nice and pretty then get a copy of it (and copies of the pics)to your insurance company agent and make a claim. (you do have full coverage on a new car don't you?)
The dealer has good insurance, the car was in their posession when it was damaged (on their lot at the service center) and they ARE liable-especially since they admit one of their employees caused the damage.
What ever you do, do not let this dealer try to keep your insurance company out of the picture. Let YOUR agent handle the claim through YOUR insurance company. They will get reimbursed from the dealer's ins. company or sue them for the difference- and they will get it too!
If this were my car I would have the body shop of MY choice (not this dealer!) handle the repairs to my specifications. You may want to talk about this in detail with your agent to make sure it is acceptable. Research the local body shops, find out who does the best work. Get several estimates. Turn these in to your agent. Get the car fixed. If the car does not look 100% right to you after repairs, sell it!
You will waste more money retaining a lawyer and suing the dealer than you would lose from selling the car slightly below your purchase price. There is no way the dealer will give you a brand new car, even though I also think (along with everybody else
)that you should get one!
Just take a deep breath, count to ten and repeat after me- At least it wasn't my Camaro (repeat)!
[This message has been edited by choptop (edited 11-24-2001).]