Martin said:
"If a warranteed shop repairs a car, paints over OEM, bare metal, or what ever, as long as they followed the tech sheets, it IS warranteed, PERIOD . NO, the OEM paint under it isn't, the metal under that, the tires under that and the pavment under that, the paint however IS warranteed, LABOR and materials."
You make my point for me, Martin. And I'm sorry I posess so little eloquence.
The paint is warrantied, but it does us no good if it's not on the car. If it peels off, chips , or fails in any other way due to what's under it then we no longer have a lifetime warranty. I'm tired of people giving lifetime warranty to get the job, and then having 1000 disclaimers to get out of it.
I am ANAL here , and it's about lifetime warranties. Martin said they were marketing tools. That's right. There is data somewhere probably in some collision industry magazine or other literature that shows that the average shop client won't keep the vehicle being worked on long enough for any warranty liability to surface. That may be fine for the collision shops around as the HUGE majority of thier work is insurance driven and will be on newer vehicles.That's not the cars represented on this site and it is a disservice to those who don't know to suggest lifetime warrantys are easy to give.
To be honest it kind of erks me that the collision shop mentality is dominating responces here.I have had my Camaro for 22 yrs. and I bet there are others in a similar situation. These people DO NOT need to be given a false sense of security about the lifetime warranty that XYZ shop is going to give then. They need to understand what it will take to truly make thier 30+ year old project car sound , "paint wise".
I think the problem here may be that the "professionals" here are thinking strictly in terms of Paint failure, where the Customer thinks in terms of "Paint Job" failure. That's where my argument comes in. If I gave a Lifetime Warranty on an old car, I would not just be concerned with "proper" application of the paint products, I'd also be looking at the car itself...what age related problem could come back to haunt this paint job.
Martin, you said in an earlier post that most restro shops made very little money. You commented that restoration for most shops was a side line to fill in slow periods of the shop schedule. You are exactly right. If you take the time to do a thirty year old car right, so that you are able to give a "Lifetime" on the job and be prepared to back it up, it will be very expensive.
The point here, once again, is that there is a Huge differance between giving a lifetime warranty on a new car that's been worked on in a collision shop and a thirty+ year old car that's been worked on. Sevt's attitude that -what's the big deal? just use quality products and follow the P sheets and you can give lifetime- is not true. When you give a lifetime, ethically you are warranting yourself. You are promising the customer you did every thing possible to insure that the paint "job" will last for a long,long time. That will mean no quick work, it will mean an relatively costly job. (AND ONCE AGAIN...new cars are differant....I'm speaking old car here.)
Finally, Martin, I did not like your "the tires under that and the pavment under that, " comment. That was a bit arrogant. Because I don't agree with you that makes me an idiot? No ..it means I don't want people with no paint and body expertise to be mislead into letting "xyz" bodyshop give them a $3000 BC/CC
on thier 69 Camaro and get a Lifetime, then have a claim be rejected later when there is a problem because it's car related rather than paint related.
By the way..the Ginshu knife man gave me a lifetime warranty on the knives I bought from him 25 years ago,, I have a loose "stay cooo" handel on one, where's he at?
