I have use Classic since 1982....they where called Classic camaro back then.
Remember Im in NZ...
Pre internet they where excellent, I could order anything from a window roller to a radiaror, air frieght and would be here in 4 to 5 days, if there where no public holidays
Now it is about 3 weeks for "urgent " stuff
One orders on line, "urgent" then they , without telling you, send out a confirmation in the mail....that has to be signed and sent back....this is over and above the email confirmation, and even if you have been a customer without any issues for over 25 yrs!!!
Its like the left hand (a/cs) and the right hand, Dispache have no idea what is going on.
I did have an issue about 5 yrs ago, ordered carpets, hood liner , door trunk seals and a few other bits and peices...
The above happened, Then only some of the boxes arived...turned out the other 2 went to Vancouver, not New Zealand...after a bit of BS, they found them blamed the freighters, but when arrived a few days later, dispache had some how addressed them wrong???
Classic discounts do not include anywhere out side the US
Classic do give any preference to loyal customers of over 25 yrs....who still have their orginal customer code #
Nor will they consider crediting a customer if the order is urgent, and takes 3 weeks becuase of their snail mail, and nothing to say about snail mail confirmation.
I still use classic, simply because it takes too long and is far to expensive to ship from other parts of the US to LA, then ship from there to NZ